Privacy Policy

1. Introduction

Who We Are

Associated Textile Mills, Inc. ("we," "our," or "us") is a textile manufacturing company located at 800 WESTCHESTER AVE, Port Chester, NY 10573. We specialize in the production and distribution of cotton, synthetic, and technical fabrics for military, industrial, and commercial applications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website associatedtextile.agency or interact with our business.

Scope of This Policy

This Privacy Policy applies to all visitors to our website, customers, business partners, and any other individuals who interact with our services or provide us with personal information. It covers the collection, use, storage, and sharing of personal data across all our business operations, including online inquiries, orders, and communications.

Last Updated

This Privacy Policy was last updated on January 17, 2026. We encourage you to review this policy periodically to stay informed about our data practices.

2. Information We Collect

Personal Information

When you interact with our website or business, we may collect personal information that you voluntarily provide, including:

• Contact Information: Full name, email address, phone number, and mailing address
• Business Information: Company name, job title, and business address
• Communication Data: Messages, inquiries, and correspondence you send to us
• Transaction Information: Order details, purchase history, and payment information (processed securely through third-party payment processors)

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Technical Data: IP address, browser language, referring website, and access times

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Communication Data

We retain records of our communications with you, including emails, contact form submissions, and phone inquiries. This information helps us provide better customer service and maintain accurate business records.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Inquiries

We use your contact information to respond to your questions, provide quotes, and address your business needs. This includes following up on contact form submissions and email inquiries.

To Process Orders

When you place an order or request a quote, we use your information to process transactions, arrange shipping, provide order confirmations, and handle any order-related communications.

To Improve Our Services

We analyze usage data and feedback to improve our website functionality, products, and customer service. This helps us better understand customer needs and enhance your experience.

To Send Relevant Communications

With your consent, we may send you marketing communications about our products, services, and industry news. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Legal Compliance

We may use your information to comply with legal obligations, respond to lawful requests from public authorities, protect our rights and safety, and enforce our agreements and policies.

4. Who Has Access to Your Data

We limit access to your personal information to authorized personnel who need it to perform their job functions.

Our Employees

Access to personal data is restricted to employees on a need-to-know basis. Only employees who require access to perform specific job functions, such as customer service, sales, or order processing, are granted access to relevant personal information. All employees are trained on data protection and confidentiality.

Service Providers

We engage trusted third-party service providers to assist with our business operations. These providers include:

• FormSubmit: We use FormSubmit to process contact form submissions securely. FormSubmit receives the information you submit through our contact forms.
• Payment Processors: To securely process payments for orders
• Hosting Providers: To host and maintain our website

These service providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than providing services to us.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Third-Party Services

Our website uses the following third-party services:

FormSubmit

We use FormSubmit (formsubmit.co) to process our contact forms. When you submit a form, your information is sent through FormSubmit's secure servers to our email. FormSubmit may temporarily store your submission for processing. For more information, please review FormSubmit's privacy policy at formsubmit.co/privacy.

Google Maps

We may embed Google Maps on our website to display our location. Google Maps may collect data about your interactions with the map. Google's privacy policy is available at policies.google.com/privacy.

Analytics

We may use analytics services to understand how visitors use our website. These services collect anonymous usage data such as page views, session duration, and traffic sources. We use this information to improve our website and content.

Please note that third-party services may collect and process your data according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with on our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures We Take

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Access Controls: We limit access to personal data to authorized personnel only
• Secure Storage: We store personal data in secure systems with appropriate access restrictions
• Regular Reviews: We regularly review and update our security practices
• Employee Training: We train our employees on data protection best practices

Limitations

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of any account credentials and for reporting any unauthorized access to us immediately.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

How Long We Keep Data

• Contact Inquiries: We retain inquiry data for up to 2 years after resolution for follow-up and record-keeping purposes
• Customer Accounts: Customer information is retained for the duration of the business relationship plus 3 years for legal and accounting purposes
• Transaction Records: We maintain transaction records for 7 years as required by law and for tax and accounting compliance
• Marketing Data: We retain marketing consent records and related data until you withdraw consent
• Website Analytics: We typically retain anonymized analytics data for 26 months

Deletion Practices

When data is no longer needed, we securely delete or anonymize it. You may request deletion of your personal data at any time by contacting us. We will respond to deletion requests within 30 days, subject to any legal obligations requiring us to retain certain information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to facilitating these rights.

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of receiving a verified request, free of charge, in a commonly used electronic format.

Right to Correct

If you believe the personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that information.

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements or ongoing business needs. We will inform you if we cannot fully comply with a deletion request.

Right to Opt-Out

You can opt out of receiving marketing communications from us at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us at mail1@associatedtextile.agency
• Calling us at +1 (415) 967-8928

How to Exercise These Rights

To exercise any of your rights, please contact us using the contact information provided in Section 12. We will respond to your request within 30 days. We may need to verify your identity before processing your request. If we cannot comply with your request, we will explain why.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to say no to the sale of personal information, and the right to equal service and price. We do not sell personal information.

EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict processing. You also have the right to lodge a complaint with a supervisory authority.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

For users aged 13-16, we recommend that a parent or guardian review our Privacy Policy and supervise their use of our website.

10. International Data Transfers

Associated Textile Mills, Inc. is located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

EU-US Data Transfers

For individuals located in the European Union, we ensure appropriate safeguards for data transfers to the United States in accordance with applicable data protection laws. We may use standard contractual clauses or other legal mechanisms to ensure adequate protection of personal data transferred outside the EU.

Your Consent

By using our website and providing your personal information, you consent to the transfer, storage, and processing of your information in the United States and other countries where we or our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For data subject requests, please include sufficient information for us to verify your identity.